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What is a VPN?
submenu
Benefits
Browse privately
Take back control
Secure access
Hide my IP
Features
160 VPN locations
VPN Speed Test
Network Lock kill switch
Split tunneling
Best-in-class encryption
TrustedServer technology
Private DNS on every server
No activity or connection logs
Products
submenu
VPN apps
Windows
Mac
Linux
iOS
Android
Router
All apps
Other devices
Apple TV
Fire TV
Other smart TV systems
PlayStation
Xbox
Nintendo Switch
Smart home devices
Browser extensions
Chrome
Firefox
Edge
Tools
What is my IP?
DNS Leak Test
WebRTC Leak Test
Password Generator
Support
Blog
My Account
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Français
Italiano
Nederlands
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한국어
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About ExpressVPN
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Other Issues
About ExpressVPN
Compatible devices and platforms with the app
Download and install the VPN app
Download and update the ExpressVPN app
ExpressVPN app vs. manual configuration
ExpressVPN privacy and security audits
Frequently Asked Questions
How do I know if I am connected to the VPN successfully?
How does Smart Location work?
How many devices can I connect simultaneously?
Accounts
Authenticate your credit card with Strong Customer Authentication (SCA)
Automatic renewal payment failed
Cancel your ExpressVPN subscription
Change your ExpressVPN account password
Find your credentials for manual configuration
Find your ExpressVPN activation code
Free trial or subscription expired on iOS
Get your ExpressVPN payment invoice
Purchase additional ExpressVPN accounts and subscriptions
Purchase Volume Licensing subscriptions
Renew your ExpressVPN account
Reset a lost or forgotten password
Retrieve or change your ExpressVPN email address
Update your account's credit card details
Connection Help
Can’t access intranet, printer, or shared folders on LAN
Can't connect: Subscription or license expired
How to choose the right VPN server location
ExpressVPN’s virtual server locations
How does Network Lock work?
Register your IP address to use MediaStreamer
Can't activate the ExpressVPN app
Unable to send emails when connected to the VPN
How to use the split tunneling feature
The VPN keeps disconnecting
Can't connect to the VPN
Connected to VPN but can't access certain content
Connected to VPN but no internet
Connected to VPN but slow internet
The app takes too long to disconnect
Platforms
Windows
DNS leaks when running antivirus apps with the VPN
Change DNS settings on Windows
Change DNS settings on Windows XP
Find out which version of Windows you’re using
Invocation error / engine unavailable
Restore Internet on Windows after disconnecting from the VPN
Windows installer errors
Stuck on 'Just a moment' app screen
Mac
App crashes after macOS upgrades
App won’t start on devices with Apple M1
Can't browse the internet when running Norton 360 with the VPN
Change DNS settings on Mac
DNs leaks when running antivirus apps with the VPN
ExpressVPN app not supported on Mac OS 10.10
Find out which version of Mac you’re using
Installation failed when installing the Mac app
Mac app stuck on the 'Activating, please wait…' screen
Missing server list - Mac
No internet when disconnected from the VPN
Split tunneling not supported on macOS 11 (Big Sur)
Android
About Play Store in-app purchases for ExpressVPN
App blocks internet if the VPN disconnects
Can't tap device screen when setting up the app
Connection issues on the VPN Android app
Find out which version of Android you’re using
Get apps not available in your Google Play Store region
VPN auto-connect when joining untrusted networks
iOS
About iOS in-app purchases
App screen shows 'Your internet traffic is exposed'
Download or update the app if not available in your App Store
Find out which version of iOS you’re using
VPN connection: Please enter your authentication information
Linux
Can't browse the internet when disconnected from the VPN
Can't connect to the VPN on Ubuntu 17.04 Kernel
Change DNS settings on Linux
ExpressVPN App for Routers
Change the ExpressVPN router's settings
Change the VPN Protocol on the ExpressVPN router
Change VPN Locations on the ExpressVPN router
Choose the best Wi-Fi channel for the VPN router
Find default sign-in details for Asus, Linksys, and Netgear
Identify which Linksys router you have
Manage Device Groups on the ExpressVPN router App
Not connected to the ExpressVPN router
Reset your ExpressVPN router to the original firmware
Router dashboard shows duplicate device names
Set up Dynamic DNS on the VPN router
Set up port forwarding on the VPN router
Update the ExpressVPN router firmware
Manual Router Configurations
Unable to set up OpenVPN manual configurations on your router
Block IP addresses on Asus routers
Block IP addresses on D-Link routers
Block IP addresses on DD-WRT routers
Block IP addresses on Huawei routers
Block IP addresses on Linksys routers
Block IP addresses on Netgear routers
Block IP addresses on TP-Link routers
DNS server configuration - DD-WRT
Find your router’s default gateway
Unable to use L2TP manual configuration on router
Web Browsers
Disable geolocation sharing in web browsers
Disable proxy settings in Google Chrome
Disable proxy settings in Google Chrome on Linux
Disable proxy settings in Internet Explorer
Disable proxy settings in Mozilla Firefox
Disable proxy settings in Opera
Disable proxy settings in Safari
ExpressVPN browser extension permissions
How to spoof your location with the ExpressVPN browser extension
Streaming Media Consoles
MediaStreamer not working on Apple tvOS 14
Other Issues
Become an ExpressVPN beta user
PPTP manual configurations no longer supported
About the Nokia 30-day free trial
Can’t access certain content when using the VPN with Cisco Umbrella
Contact ExpressVPN Support via live chat
Dealing with fake ExpressVPN apps
Enable or disable anonymous app analytics
How to stream content with ExpressVPN
Network activity filtered or monitored when using VPN
Port Fail security vulnerability
Turn off DNS over HTTPS in your web browser
Uninstall the ExpressVPN app
Which device versions are compatible with ExpressVPN?
Your connection is not private
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