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If you’ve installed ExpressVPN on your Windows, Mac, Linux, Android, or iOS device but you can’t find it, this guide will help you troubleshoot the issue. Follow the steps for your device below to locate the app and, if needed, reinstall it to regain access to the VPN services.

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Windows
macOS
Linux
Android and iOS

Find the missing app on Windows

To find the missing ExpressVPN app on Windows, check your installed apps:

  1. Open Settings from your start menu.
  2. Go to Apps > Installed Apps.
  3. Look for ExpressVPN.
  4. If it is not there, it means the app is not installed. You can install it through the Microsoft Store or from your ExpressVPN account, following these Windows setup instructions.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Find the missing app on macOS

If the ExpressVPN app is missing from your macOS, you can try finding it with these steps:

  1. Open Finder.
  2. Select Applications.
  3. If ExpressVPN is installed, you should find it in the list of applications here (you can type ExpressVPN in the search tool in the top-right corner of your Finder window to confirm).
  4. If you cannot find it, you can reinstall ExpressVPN following these Mac setup instructions.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Find the missing app on Linux

To see if ExpressVPN is installed on Linux:
1. Open your terminal.
2. Run this command:

which expressvpnctl

Alternatively, you can try this command to locate the app’s executable path:

whereis expressvpnctl

3. This command lets you see all installed apps:

apt list --installed

If you cannot find it, you can reinstall ExpressVPN following these Linux setup instructions.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Find the missing app on Android and iOS

To find ExpressVPN on Android or iOS, go to Settings > Apps. If the app is installed, it will show up on this list.

If you cannot find it here, you will need to reinstall the app from the Google Play store on Android, or the Apple Store on iOS devices. For detailed installation instructions, follow our setup guides for Android and iOS. Note that if you purchased your subscription within the app before it went missing, you will be able to restore your purchase after redownloading the app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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