
Stuck and need some help?
Talk to a humanIf you’re trying to access certain streaming services, it’s a good idea to block specific IPs on your router.
To block specific IP addresses on your TP-Link router:
- With your router connected to the internet, go to 192.168.2.1 (or 192.168.1.1 or 192.168.0.1). If you’re stuck, see instructions for finding your router gateway.
- Sign in with your router username and password. The default username and password are usually admin and admin.
- At the top of the page, click on the Advanced tab.
- On the sidebar, go to Network > Advanced Routing.
If you’re using the older version of the router dashboard, click on Advanced Routing > Static Routing List.
- Under Static Routing, click + Add.
If you’re using the older version of the router dashboard, click on Add New…
- Fill the following information:
- Network Destination/Destination Network: 8.8.8.8
- Subnet Mask: 255.255.255.255
- Default Gateway: <your router IP> (e.g. 192.168.2.1)
- Interface: LAN
- Description: Google 1
- (For older versions of the dashboard) Status: Enabled
- Your screen should look like this:
For older versions of the dashboard:
- Click Save.
- Repeat steps 5 to 7 using the following:
- Network Destination/Destination Network: 8.8.4.4
- Subnet Mask: 255.255.255.255
- Default Gateway: <your router IP> (e.g. 192.168.2.1)
- Interface: LAN
- Description: Google 2
- (For older versions of the dashboard) Status: Enabled
- Depending on which streaming service you want to use, you may need to add a few more IPs. For the list of specific IPs, please contact the ExpressVPN Support team.
- If you’re on Windows, open your Command Prompt. If you’re on Mac, open your Terminal.
- Enter
ping 8.8.8.8
andping 8.8.4.4
(and the other IPs you blocked). - The ping tests should fail (e.g. “Timed Out” or “Destination Host Unreachable”). If you get a response, check you have performed the steps above correctly. If the problem persists, reboot your router and repeat the steps above.
- Once you see the ping tests fail:
- Turn off your router
- Unplug it from the power source
- Wait for 30 seconds
- Plug in your router
- Turn on your router
Need help? Contact the ExpressVPN Support team for immediate assistance.