To use our apps and configurations, please sign up for an ExpressVPN account first.
This guide is for users stuck on the “Just a moment” screen in the ExpressVPN Windows app.
After each step, check if the issue is fixed. If the issue is fixed, you can skip the rest of the steps.
1. Install all pending Windows updates
Follow these instructions on installing Windows 10 updates. Next, restart your Windows device and relaunch the ExpressVPN app.
2. Reinstall the ExpressVPN app
If you see a prompt that says “Repair or uninstall ExpressVPN,” you are already using the latest version of the app. Click Repair.