Cannot Connect: License or Subscription Expired

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This guide is for users who see that their ExpressVPN license or subscription has expired when trying to connect to ExpressVPN:expiration-screens

  1. Log in to your ExpressVPN account
  2. You will immediately see whether you have any Active Subscriptions or Expired Subscriptions
  3. If your subscription has expired, click or tap Purchase a New Subscription to renew your accountexpired-account-buy-new
  4. If your subscription is active, locate your ACTIVATION CODE and copy itcopy-activation-code
  5. Return to your app and click or tap on Enter Activation Codeclick-enter-activation-code
  6. Paste your activation code and follow the instructions to activate your app
  7. Continue using ExpressVPN and enjoy the internet privately and securely!

Need help? Please contact the ExpressVPN Support Team via Live Chat for immediate assistance.

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