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This support page explains why you received an email from ExpressVPN notifying you that your order was not completed.

This is an automated email that is sent when you attempt to sign up for an ExpressVPN account. If you have signed up with your email address but did not complete the payment process, you will receive this email.

If you did not sign up for an ExpressVPN account yet received this email, someone else has attempted to use your email address to sign up for an account. Notify our Support Team so they can assist and ensure you are not contacted again.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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