What to do if you’re stuck on the “Activating, please wait…” screen (Windows)

To use our apps and configurations, please sign up for an ExpressVPN account first.

Are you stuck on this “Activating, please wait…” screen? This problem occurs in ExpressVPN 5.X for Windows. Please use the following steps to resolve the issue.

stuck on the "activating, please wait" screen?

Right-click on ExpressVPN in the taskbar and select Quit ExpressVPN.

Screenshot of quitting ExpressVPN from the taskbar

Then launch ExpressVPN again. If the problem persists, please uninstall and then reinstall ExpressVPN.

Need help? For any issues, please contact the ExpressVPN Support Team for immediate assistance.


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