Use ExpressVPN on your devices.
Need a VPN or DNS for your device?
Get ExpressVPN Now
Use ExpressVPN on your devices.
One ExpressVPN account. All devices.
Get Apps for Free
Can’t open Live Chat? Make sure you haven’t disabled JavaScript in your browser. If you’ve disabled JavaScript, you won’t be able to see the Live Chat button at the bottom of your screen.

ExpressVPN Keys is available to all users with an active ExpressVPN subscription. If you are unable to access ExpressVPN Keys, contact the ExpressVPN support team by clicking or tapping the chat box in the bottom right-hand corner of your screen. Our team will then look into your issue and grant you access to ExpressVPN Keys. This will take a few working days.

Alternatively, if you see the “Can’t access ExpressVPN Keys” error, follow these steps to report the issue.

If you are able to access ExpressVPN Keys yet are having issues creating an account or unlocking your existing Keys account, follow the steps in the guides below:

Back to top

Was this article helpful?

We're sorry to hear that. Let us know how we can improve.

A member of our Support Team will follow up on your issue.