How to enable APK installations on your Android device

If you cannot download the ExpressVPN Android app from Google Play or an equivalent app store, you can download its APK file from the ExpressVPN website. APK, which stands for Android Package Kit, is the file format that Android uses to distribute or install apps. It allows you to install apps on your device manually …

How to update Aircove or a router running ExpressVPN

Keeping your router updated for the latest functionality and security upgrades is important. The auto-update feature on AircoveOS and ExpressVPN for routers automatically updates your router daily at 4 a.m. local time if an update is available. You do not usually need to update your router manually. Note: Updating your router will not remove its …

Cannot connect: License or subscription expired

This guide will show you how to access the ExpressVPN app again after your license or subscription has expired. To connect to the ExpressVPN app again, extend your current subscription: Sign in to your ExpressVPN account. Select Renew Subscription. Select a subscription plan. Select a payment method. Complete your order. Open and use the ExpressVPN app …

Contact ExpressVPN Support via Live Chat

Can’t open Live Chat? Make sure you haven’t disabled JavaScript in your browser. If you’ve disabled JavaScript, you won’t be able to see the Live Chat button at the bottom of your screen. Need help with something? You can contact the ExpressVPN support team at any time by clicking or tapping on the chat box …

VPN keeps disconnecting

Important: If you are located in a country with a high level of internet censorship, contact the ExpressVPN Support Team for immediate assistance. If you are using ExpressVPN manual configurations, try switching to use the ExpressVPN app for optimized performance. This guide will show you how to resolve issues that cause the VPN to keep …

How to set up MediaStreamer on macOS

This tutorial will show you how to set up MediaStreamer on macOS devices. MediaStreamer is a DNS service designed to improve your streaming experience. If you already have the ExpressVPN app on your Mac device, you do not need to set up MediaStreamer, but you can use it as an alternative for streaming. Note: MediaStreamer …

How to change DNS settings for Asus Routers

Looking for a fast, secure VPN setup? If you have an Asus RT-AC68U (up to v3), RT-AC87U, RT-AC56R, RT-AC56S, or RT-AC56U, you can set up the ExpressVPN app for routers. This tutorial will show you how to configure your Asus router with MediaStreamer by changing your DNS settings. MediaStreamer is a DNS service designed to …

How to set up your Samsung Smart TV to use MediaStreamer

This tutorial will show you how to set up MediaStreamer on your Samsung Smart TV. MediaStreamer can enhance your streaming experience online but does not provide the encryption benefits of a VPN. Note: The steps in this tutorial were tested on a Samsung Crystal UHD DU8000 4K Smart TV. The steps to changing the DNS …