Connection Progress Stuck Halfway

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Need connection help?

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connection help

Need connection help?

Talk to a human

If you are connecting to a server location, you might see your connection progress stuck at halfway for an extended period of time:

expressvpn connecting

If you see this happening:

  1. Disconnect ExpressVPN on your device and try to access the internet. If you encounter connection problems while disconnected from the VPN, the problem is with the underlying internet connection you are using.
  2. Exit (or quit) ExpressVPN on your device and then reopen the app. Try to connect to a different server location after relaunching the app. If you are able to connect to a different location, try connecting to the original location again. If you encounter a problem, there might be a problem with the original location you tried connecting to.
  3. Restart your device and relaunch ExpressVPN. Try to connect to a different server location after relaunching the app. If you are able to connect to a different location, try connecting to the original location again. If you encounter a problem, there might be a problem with the original location you tried connecting to.
  4. Change your connection protocol. There may be a temporary issue with the protocol you are currently using. Try changing your connection protocol and connecting again.
  5. Sign in to your ExpressVPN account, select Set Up ExpressVPN to download the latest version of ExpressVPN. Next, set up your ExpressVPN app and then connect to a server location.

Still cannot connect to ExpressVPN?

If the above steps did not resolve the problem or you see that your subscription has expired, please see this guide on reactivating an expired license or subscription.

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