To use our apps and configurations, please sign up for an ExpressVPN account first.
If you are connecting to a server location, you might see your connection progress stuck at halfway for an extended period of time:
This is likely because your ExpressVPN subscription has expired.
Preliminary Check: Exit (or quit) ExpressVPN on your device then reopen the ExpressVPN app.
If you are facing the same problem, restart your machine and try again.
If you still cannot connect, please follow the steps below:
Click Cancel to terminate the connection attempt.
Click on the ellipsis icon (…) to access the More menu. Within the menu, click Options.
Inside the General tab of Options, click Enter Activation Code.
Enter your active activation code (instructions can be found here) and then click OK.
When the activation is complete, you will see the “Success!” screen. Click Start using the app to begin using ExpressVPN.
For instructions on connecting to a server location, see here.