How to set up ExpressVPN on iOS 11, 10, and 9 (iPhone, iPad, and iPod)

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This tutorial guide will walk you through the steps to set up the ExpressVPN app on your iPhone, iPad, or iPod for iOS 9 and later.

Not yet a customer? Read more about VPN for iOS.

 

Jump to section

Sign in to your account
Download the VPN app
Set up the VPN app
Connect to a VPN server location
Disconnect from the VPN server location
Connect to a different VPN server location
Switch to a different VPN protocol
How to reconnect to the server if the app disconnects
How to reinstall your VPN configuration
How to remove the VPN app from your device
How to manually install the VPN without an app


Sign in to your account

To begin, open Safari (or any browser on your device) and sign in to your ExpressVPN account.

To sign in, enter the email address and password you used to sign up for ExpressVPN then tap SIGN IN.

sign in to expressvpn on ios

After signing in, tap on Set Up ExpressVPN.

ios set up expressvpn

You will be taken to the downloads page to download your app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Download the VPN app

On the downloads page, tap on Download on the App Store. This will open the Apple App Store page for ExpressVPN.

tap download apple store

On the Apple App Store page for ExpressVPN, tap GET and then OPEN.

expressvpn ios get app

After the app has finished downloading, tap Safari at the top-left corner of the screen to return to the ExpressVPN downloads page. DO NOT tap the OPEN button.

expressvpn ios go back

Can’t download the ExpressVPN app? Try changing your app store to download ExpressVPN.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Set up the VPN app

On the ExpressVPN downloads page, tap on Tap Here under “2. Sign in”.

tap here sign in expressvpn ios

When asked to confirm, tap Open.

open expressvpn ios

You will automatically be signed in to the app. If you are signing in for the first time, you will be invited to set up your VPN. Tap Allow to continue with the installation.

expressvpn ios configure vpn

The app will notify you: ‘”ExpressVPN” Would Like to Add VPN Configurations’. Tap Allow.

allow expressvpn configuration ios

Use your Touch ID or enter your passcode to add the VPN configurations.

id check

ExpressVPN will ask if you’d like to be notified of important announcements and alerts. Select your preference to continue.

expressvpn ios announcements

Your app will ask you if you’d like to share anonymous analytics to help make ExpressVPN faster and more reliable. Tap Allow if you’d like to share your anonymous analytics.

expressvpn ios help improve

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a VPN server location

To connect to a VPN server location, tap the ON Button. By default, ExpressVPN will suggest the location that provides the most optimal experience for you, called Smart Location.

expressvpn ios tap connect

Once you see the VPN is ON message on the app screen, you can begin surfing with freedom and security!

expressvpn ios connected smart

Note: a single ExpressVPN subscription can be used simultaneously on three devices, regardless of platform. If you try to use more than three devices simultaneously on one subscription, you will see the below screen:

expressvpn iphone too many

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disconnect from the VPN server location

To disconnect from the VPN server location, tap the ON Button while the VPN is on.

expressvpn ios disconnect

You will know you are disconnected when the “VPN is OFF” message shown.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a different VPN server location

To connect to a different server location, tap on CHOOSE LOCATION to launch the Location Picker.

Note: For the first time you try to change locations while connected to VPN, you will get a warning stating your internet traffic may be unsecure during reconnection.

expressvpn ios choose location

Select and tap the new server location you would like to connect to.

expressvpn ios all locations brazil

ExpressVPN will automatically connect you to the selected new server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Switch to a different VPN protocol

VPN protocols are the methods by which your device connects to a VPN server. Switching to a different protocol can help you achieve faster connection speeds.

By default, ExpressVPN selects the protocol most appropriate for you. To switch to a different protocol, tap on the Options menu (≡) in the ExpressVPN app.

NOTE: Check that you are not connected to a server location before changing protocols.

expressvpn ios options menu

In the Options menu, tap on VPN Settings then on VPN Protocol.

expressvpn ios change protocol

Your current protocol option is indicated with a check mark. To change to another protocol, tap the protocol of your choice.

choose ios protocol

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reconnect to the server if the app disconnects

If your device’s screen has been turned off for a while, the ExpressVPN app might disconnect.

To connect again, open the app and connect to your preferred VPN server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reinstall your VPN configuration

If the app gives you an unexpected error, you might need to reinstall your ExpressVPN configuration.

To reinstall your connection configuration, tap on the Options menu (≡) in the ExpressVPN.

expressvpn ios options menu

In the Options menu, tap on VPN Settings then on Reinstall VPN Configuration.

expressvpn ios reinstall configuration

A notification will pop up. Tap Allow.

expressvpn ios allow config

The app will notify you: ‘”ExpressVPN” Would Like to Add VPN Configurations’. Tap Allow to continue.

expressvpn ios add configrations

Use your Touch ID or enter your passcode to add the VPN configurations.

id check

Your VPN configuration will be reinstalled now.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to remove the VPN app from your device

To remove ExpressVPN from your iPhone, iPad, or iPod, tap and hold the ExpressVPN icon on the home screen until all the icons tremble. Tap the “x” at the top-left corner of the app.

delete expressvpn ios

Tap Delete to remove the app.

confirm delete expressvpn ios

The app is now deleted from your device.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to manually install the VPN without an app

If you would like to install ExpressVPN on your device without using the app, please follow the manual setup instructions.

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