How to Set Up and Use ExpressVPN on iOS 10 and 9 (iPhone, iPad, & iPod)

ios-devices

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This tutorial guide will walk you through the steps to set up the ExpressVPN app on your iPhone, iPad, or iPod for iOS 9 and later.

Not yet a customer? Read more about VPN for iOS.

Jump to section

Sign in to your account
Download the VPN app
Set up the VPN app
Connect to a VPN server location
Disconnect from the VPN server location
Connect to a different VPN server location
Switch to a different VPN protocol
Recommended: Change your DNS server
How to reconnect to the server if the app disconnects
How to reinstall your VPN configuration
How to remove the VPN app from your device
How to manually install the VPN without an app


Sign in to your account

To begin, open Safari (or any browser on your device) and sign in to your ExpressVPN account.

To sign in, enter the email address and password you used to sign up for ExpressVPN then tap SIGN IN.

sign in to expressvpn on ios

After signing in, tap on Set Up ExpressVPN.

tap on set up expressvpn

You will be taken to the downloads page to download your app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Download the VPN app

On the downloads page, tap on Download on the App Store. This will open the Apple App Store page for ExpressVPN.

tap download apple store

On the Apple App Store page for ExpressVPN, tap GET and then INSTALL.

get expressvpn ios

After the app has finished downloading, tap Safari at the top-left corner of the screen to return to the ExpressVPN downloads page. DO NOT tap the OPEN button.

tap return safari ios

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Set up the VPN app

On the ExpressVPN downloads page, tap on Tap Here under “2. Sign in”.

tap here sign in expressvpn ios

When asked to confirm, tap Open.

open expressvpn ios

You will automatically be signed in to the app. If you are signing in for the first time, you will be invited to set up your VPN. Tap Allow to continue with the installation.

allow ios expressvpn setup

The app will notify you: ‘”ExpressVPN” Would Like to Add VPN Configurations’. Tap Allow.

allow expressvpn configuration ios

Use your Touch ID or enter your passcode to add the VPN configurations.

id check

Your app will ask you if you’d like to share anonymous analytics to help make ExpressVPN faster and more reliable. Tap Allow if you’d like to share your anonymous analytics.

allow expressvpn analytics ios

You’re now all set up! If this is your first time using ExpressVPN, you can Take a Tour for a quick walkthrough on using the app. You can also skip the tour and come back to it later.

take expressvpn ios tour

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a VPN server location

To connect to a VPN server location, tap the ON Button. By default, ExpressVPN will suggest the location that provides the most optimal experience for you, called Smart Location.

vpn-off

Once you see the VPN is ON message on the app screen, you can begin surfing with freedom and security!

vpn-on

Note: a single ExpressVPN subscription can be used simultaneously on three devices, regardless of platform. If you try to use more than three devices simultaneously on one subscription, you will see the below screen:

too-many-connections

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disconnect from the VPN server location

To disconnect from the VPN server location, tap the ON Button while the VPN is on.

switch-vpn-off

You will know you are disconnected when the “VPN is OFF” message shown.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a different VPN server location

To connect to a different server location, tap on CHOOSE LOCATION to launch the Location Picker.

choose-location

Select and tap the new server location you would like to connect to.

tap on vpn location

ExpressVPN will automatically connect you to the selected new server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Switch to a different VPN protocol

VPN protocols are the methods by which your device connects to a VPN server. Switching to a different protocol can help you achieve faster connection speeds.

By default, ExpressVPN selects the protocol most appropriate for you. To switch to a different protocol, tap on the Options menu (≡) in the ExpressVPN app.

NOTE: Check that you are not connected to a server location before changing protocols.

select-options

In the Options menu, tap on VPN Settings then on VPN Protocol.

tap on vpn protocol

Your current protocol option is indicated with a check mark. To change to another protocol, tap the protocol of your choice.

tap udp protocol

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Recommended: Change your DNS server

ExpressVPN highly recommends that you change your DNS server on your iOS device for optimal usage. To do this, go to Settings.

select settings

Tap on Wi-Fi.

go into your wi-fi settings

Tap (your Wi-Fi network) to change the settings.

go to your wi-fi network

Delete the contents in the DNS server field, then enter one of the following DNS server addresses.

First, try entering Google’s DNS address (8.8.8.8 or 8.8.4.4).

If Google DNS is blocked for you, try Neustar DNS Advantage (156.154.70.1 or 156.154.71.1) or Level 3 DNS (4.2.2.1, 4.2.2.2, 4.2.2.3, 4.2.2.4, 209.244.0.3, or 209.244.0.4).

enter the dns server address

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reconnect to the server if the app disconnects

If your device’s screen has been turned off for a while, the ExpressVPN app might disconnect.

To connect again, open the app and connect to your preferred VPN server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reinstall your VPN configuration

If the app gives you an unexpected error, you might need to reinstall your ExpressVPN configuration.

To reinstall your connection configuration, tap on the Options menu (≡) in the ExpressVPN.

select-options

In the Options menu, tap on VPN Settings then on Reinstall VPN Configuration.

reinstall vpn configuration

A notification will pop up. Tap Ok.

tap ok for vpn configuration

The app will notify you: ‘”ExpressVPN” Would Like to Add VPN Configurations’. Tap Allow to continue.

tap allow for vpn configuration

Use your Touch ID or enter your passcode to add the VPN configurations.

id check

Your VPN configuration will be reinstalled now.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to remove the VPN app from your device

To remove ExpressVPN from your iPhone, iPad, or iPod, tap and hold the ExpressVPN icon on the home screen until all the icons tremble. Tap the “x” at the top-left corner of the app.

uninstall app

Tap Delete to remove the app.

delete app

The app is now deleted from your device.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to manually install the VPN without an app

If you would like to install ExpressVPN on your device without using the app, please follow the manual setup instructions.

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