An ExpressVPN account can hold multiple subscriptions, including different subscription tiers.

If you have two or more ExpressVPN subscriptions on the same account, you can switch between them in the ExpressVPN apps for iOS, Android, Windows, macOS, and Linux. You can also view and manage all your subscriptions in your browser via the ExpressVPN+ portal.

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Choose a subscription when logging into the app

Note: You will only see this option if you have multiple subscriptions tied to your ExpressVPN account. The option will only appear in the ExpressVPN apps for Android, iOS, Windows, macOS, and Linux.

The ExpressVPN app will prompt you to choose a subscription to load if it detects more than one subscription under the account you’re logging into. The steps below are illustrated using the ExpressVPN app for Android, but they’re the same across the ExpressVPN apps for iOS, Windows, macOS, and Linux.

  1. When you launch the app, it first asks you to accept the ExpressVPN Terms of Service (ToS) and choose what level of data you share. Select your preference to continue.
  2. Tap Sign In on the next screen.
  3. Follow the on-screen instructions to log into your account. For more detailed steps, select the device you’re using from the list below:
  4. On the Select your Subscription screen, choose the subscription ID for the subscription you want the ExpressVPN app to load.The "Select your Subscription" screen in the ExpressVPN app for Android.

The app will then open with the subscription you chose, with access to all features included in it. To use features available in your other subscriptions, you can switch subscriptions in your app’s settings.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Switch between subscriptions within the app

You can switch between subscriptions in the ExpressVPN app for Android, iOS, Windows, macOS, and Linux at any time. The steps below are illustrated using the ExpressVPN app for Android, but they’re the same across the ExpressVPN apps for iOS, Windows, macOS, and Linux.

  1. Go to the Profile tab and select Manage subscription.The Profile menu in the ExpressVPN app for Android, with the "Profile" tab highlighted and a highlighted "Manage subscription" option.
  2. Choose the subscription you want to use. You can check the tier listed under each subscription ID to identify the one you want.The "Manage Subscription" screen in the ExpressVPN app for Android, showing a list of subscriptions under one account.
Note: Switching to another subscription on a lower tier (for example, from Advanced to Basic) can make certain features unavailable. Read this guide to find out what’s included in each subscription tier.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Switch between subscriptions in the ExpressVPN+ portal

You can also manage multiple subscriptions in the ExpressVPN+ portal:

  1. In your browser, sign into the ExpressVPN portal.
  2. Click on the Profile icon in the top-right corner.
  3. Under Manage subscriptions, you’ll see a list of all subscriptions tied to your account with their subscription ID and their tier. You can check the subscription tier under each subscription ID to tell them apart.The ExpressVPN+ portal, showing the Profile dropdown menu, and the Manage subscription section.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Troubleshooting multiple subscriptions

Unable to switch subscriptions in the app

There are a few reasons why you might not see the subscription selection screen:

  • You’re logged in to a different account: Make sure you’re using the account associated with the subscriptions you want to switch between.
  • You only have one active VPN subscription on your account: The selection screen only appears when you have two or more active VPN subscriptions under the same account.
  • Switching subscriptions isn’t available on your device: This option is only available in the VPN app on iOS, Android, Windows, macOS, and Linux. If you’re using the ExpressVPN app on any other device, you will not see this option at login or in settings.

Missing features after switching subscriptions

If a feature seems to be missing, check which subscription you’ve selected in the app. You may need to switch to another subscription that includes it.

Important: The subscription selection screen only lets you choose between existing plans. You can’t purchase an additional subscription from this screen. If you want to add another subscription to your account, follow this guide.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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