You may be able to retrieve your access code directly from the ExpressVPN app on any device where you’ve previously set up or unlocked your dedicated IP.

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Retrieve your dedicated IP access code on mobile
Retrieve your dedicated IP access code on desktop
If you can’t retrieve your access code


Retrieve your dedicated IP access code on mobile

To retrieve your dedicated IP access code on a mobile device you have set up or unlocked your dedicated IP on:

  1. Open the ExpressVPN app.
  2. Tap the Add-ons tab.Screenshot of the ExpressVPN mobile app, highlighting the Add-ons tab
  3. Tap Dedicated IP.Screenshot of the ExpressVPN mobile app, highlighting Dedicated IP in the Add-ons tab
  4. Tap the Eye icon to reveal your access code.Screenshot of the ExpressVPN mobile app, highlighting the eye icon in the Dedicated IP menu

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Retrieve your dedicated IP access code on desktop

To retrieve your dedicated IP access code on desktop devices you have set up or unlocked your dedicated IP on:

  1. Open the ExpressVPN app.
  2. Click the Add-ons tab.Screenshot of the ExpressVPN desktop app, highlighting the Add-ons tab
  3. Under Privacy and Security, click Dedicated IP.Screenshot of the ExpressVPN desktop app, highlighting Dedicated IP in the Add-ons tab
  4. Click the Eye icon to reveal your access code.Screenshot of the ExpressVPN desktop app, highlighting the option to view your access code

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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If you can’t retrieve your access code

Contact our Support Team and we will do our best to help. Note that as part of our commitment to your privacy, we cannot view or retrieve your access code directly, even with your authorization.
In some cases, we may be able to perform a one-time reset of your dedicated IP subscription.

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