If you can’t connect to the internet, it is possible that you are using a proxy server. This guide will show you how to disable proxy settings in Firefox.

A proxy server is an intermediary between your computer and the internet. It is often used to hide your real location and helps you access websites that would otherwise be blocked. However, proxies do not offer the same privacy protections as a VPN. If you are using ExpressVPN, there is no need to run a proxy on top of the VPN connection.

Important: The steps below will not help you access online streaming services that are blocked in your region. 

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Disable proxy settings on Windows
Disable proxy settings on Mac or Linux
Disable proxy settings on iOS
Disable proxy settings on Android


Disable proxies on Windows

  1. In the Firefox browser, click Menu icon. in the top-right corner. Select Settings.Firefox menu bar with Settings higlighted
  2. In the General section, scroll down to Proxy Settings. Select Configure proxy.Configure proxy button shown in the settings menu
  3. Select either No proxy or Auto-detect proxy settings for this network.No proxy setting shown in the Firefox settings menu
  4. Click OK.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxies on Mac or Linux

  1. In the Firefox browser, click Menu icon. in the top-right corner. Select Settings.Firefox menu shown in Mac UI, with settings higlighted
  2. In the General section, scroll down to Proxy Settings. Click Configure proxy.Configure proxy option in Firefox settings menu
  3. Select either No proxy or Auto-detect proxy settings for this network.Different proxy options in the connection settings menu of Firefox
  4. Click OK.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxy settings on your iOS

When your iOS device is connected to a Wi-Fi network, you are using the network’s proxy server to access the internet. Follow these steps to disable the proxy settings on your device.

  1. On your iOS device, open Settings. Tap Wi-Fi.iOS Wi-Fi button in the settings menu
  2. Select your current active Wi-Fi network.Active Wi-Fi network in iOS
  3. Scroll down to HTTP PROXY. Tap Configure Proxy.Configure Proxy button is listed underneath HTTP Proxy
  4. Tap Off > Save.Proxy settings set to off on iOS

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxy settings on Android

When your Android device is connected to a Wi-Fi network, you are using the network’s proxy server to access the internet.

Follow these steps to disable the proxy settings on your Android device.

Note: Steps may vary slightly depending on your Android device and version.

  1. Go to Settings > Wi-Fi.Settings screen on Android with the Wi-Fi option highlighted
  2. Long-press your current active Wi-Fi network.List of active Wi-Fi networks, including the one the user is connected to
  3. Tap Modify network.Option to modify network shown after long-pressing Wi-Fi network
  4. Tap Proxy > None.Option to select None for connected proxy server
  5. Tap Save.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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