To use our apps and configurations, please sign up for an ExpressVPN account first.
If you see the following error message in your connection log:
Thu Apr 21 11:22:37 2016 All TAP-Windows adapters on this system are currently in use.or
Thu Apr 21 11:22:37 2016 Existing due to fatal error
Disconnected with error: vpn process terminated unexpectedly
Thu Apr 21 11:22:37 2016 All TAP-Win32 adapters on your system are currently in use.
Click Start (or hit the Windows key) to open the Start Menu.
- Type “run“
- Select Run under “Programs” to open the Run dialog box
In the Run dialog box, type “ncpa.cpl” and click OK.
In the Network Connections window, find the TAP adapter. It’s name usually begins with Local Area Connection and is labeled TAP-Win32.
Right-click the TAP adapter, and select Enable. If it is already enabled, first disable it and then re-enable it.
Restart ExpressVPN and connect to a server location.
If you are still encountering issues, first restart your computer, then start ExpressVPN and connect to a server location.
If the problem persists after restarting your computer, re-install ExpressVPN. You do not need to uninstall the app first. Simply run the installation program again.