• What is a VPN?
    • Benefits
    • Browse privately
    • Unblock websites
    • Unlimited streaming
    • Hide my IP
    • Features
    • 160 VPN locations
    • VPN Speed Test
    • Network Lock kill switch
    • Split tunneling
    • Best-in-class encryption
    • TrustedServer technology
    • Private DNS on every server
    • No activity or connection logs
  • Products
    • VPN apps
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
    • Router
    • All apps
    • Other devices
    • Apple TV
    • Fire TV
    • Other smart TV systems
    • PlayStation
    • Xbox
    • Nintendo Switch
    • Smart home devices
    • Browser extensions
    • Chrome
    • Firefox
    • Edge
    • Tools
    • What is my IP?
    • DNS Leak Test
    • WebRTC Leak Test
    • Password Generator
  • Support
  • Blog
  • My Account
    • Français
    • Deutsch
    • Español
    • Русский
    • Português
    • Norsk bokmål
    • Italiano
    • 日本語
    • 한국어
    • ภาษาไทย
    • Türkçe
    • Nederlands
    • Svenska
    • Suomi
    • Dansk
    • polski
  • Get Started Setup
  • Get Started Setup
  • What is a VPN?
    • Benefits
    • Browse privately
    • Unblock websites
    • Unlimited streaming
    • Hide my IP
    • Features
    • 160 VPN locations
    • VPN Speed Test
    • Network Lock kill switch
    • Split tunneling
    • Best-in-class encryption
    • TrustedServer technology
    • Private DNS on every server
    • No activity or connection logs
  • Products
    • VPN apps
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
    • Router
    • All apps
    • Other devices
    • Apple TV
    • Fire TV
    • Other smart TV systems
    • PlayStation
    • Xbox
    • Nintendo Switch
    • Smart home devices
    • Browser extensions
    • Chrome
    • Firefox
    • Edge
    • Tools
    • What is my IP?
    • DNS Leak Test
    • WebRTC Leak Test
    • Password Generator
  • Support
  • Blog
  • My Account
  • Français
  • Deutsch
  • Español
  • Русский
  • Português
  • Norsk bokmål
  • Italiano
  • 日本語
  • 한국어
  • ภาษาไทย
  • Türkçe
  • Nederlands
  • Svenska
  • Suomi
  • Dansk
  • polski
Home Support How to cancel your ExpressVPN subscription

Troubleshooting

How to cancel your ExpressVPN subscription

Last updated: December 31, 2020

Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email
Contact ExpressVPN Support if you need help.
Need help now?
Talk to a Human
Use ExpressVPN on your devices.
Need to change your account settings?
Manage My Account

This article will explain how to cancel your ExpressVPN subscription before the renewal date. You can also learn more about ExpressVPN subscription details and the ExpressVPN 30-day money-back guarantee.

For example: If you have signed up for a six-month subscription and perform the steps below, your subscription will end and won’t renew at the end of the six months. (You will still be able to use ExpressVPN until the expiration date.)

Important: Before you cancel your subscription because of difficulty accessing certain online services, please contact the ExpressVPN Support Team via live chat to make sure you have tried the appropriate solutions first.

Please note you cannot cancel your subscription within the ExpressVPN app.

For customers paying with credit card or PayPal

Important: Customers paying with credit card or PayPal will not see Manage settings if they have already turned off automatic renewal. For further assistance, please contact the ExpressVPN Support Team via live chat.

To cancel your subscription:

  1. Sign in to your account.
  2. Under Subscription, you will see your subscription length and renewal date.
  3. Click on Manage subscription settings. You will be directed to the Automatic Renewal Settings page. Select Turn off automatic renewal and confirm your choice on the next two pages.
  4. When you reach the page that says “Automatic Renewal is now OFF for Subscription…,” your subscription will be canceled, and you will not be billed at the end of your subscription cycle. (You will still be able to use ExpressVPN until the expiration date, and if you change your mind, you can turn automatic renewal back on at any time.)
Important: Customers who use PayPal’s IPN service will need to cancel IPN too. This is separate from canceling automatic renewal on ExpressVPN.

Need help? For any other subscription questions, please contact the ExpressVPN Support Team via live chat.

For customers paying with BitPay or Paymentwall

Customers paying with BitPay or Paymentwall will not see the Manage settings link. If you paid for your subscription via BitPay or Paymentwall, your subscription will automatically end on the subscription date.

Need help? For any other subscription questions, please contact the ExpressVPN Support Team via live chat.

Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email
Was this article helpful?Yes No
Got it. Could you tell us more?
This is not an acceptable email address.
Submit Feedback
Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email

Related Articles

Accounts
  • Authenticate your credit card with Strong Customer Authentication (SCA)
  • Automatic renewal payment failed
  • Change your ExpressVPN password
  • ExpressVPN iOS free trial or subscription expiring
  • Find account credentials for manual configuration
  • Find your ExpressVPN activation code
  • Get an ExpressVPN Volume License Account
  • Get your ExpressVPN payment invoice
  • Purchase additional ExpressVPN accounts
  • Renew your ExpressVPN account
  • Reset a lost or forgotten password
  • Retrieve or change your ExpressVPN email address
  • Update your ExpressVPN credit card information
Was this article helpful?Yes No
Got it. Could you tell us more?
This is not an acceptable email address.
Submit Feedback
  • Products
  • VPN for Mac
  • VPN for Windows
  • VPN for iPhone and iPad
  • VPN for Android
  • VPN for Linux
  • VPN for Routers
  • VPN Chrome Extension
  • VPN Firefox Extension
  • VPN Edge Extension
  • VPN Server Locations
  • Lightway VPN Protocol
  • Get ExpressVPN
  • Learn More
  • What Is a VPN?
  • Top 5 VPN Uses
  • How-To Privacy Guides
  • Stream Live Events
  • Stream Sports
  • Blog
  • Digital Security Lab
  • Tools
  • What Is My IP?
  • DNS Leak Test
  • WebRTC Leak Test
  • Password Generator
  • About ExpressVPN
  • Plans and Pricing
  • Features
  • Press
  • Careers
  • Privacy Policy
  • Trust
  • Money-Back Guarantee
  • Programs
  • Refer a Friend
  • Affiliates
  • Influencers
  • $5,000 Scholarship
  • Help
  • Support Center
  • VPN Setup Tutorials
  • FAQ
  • Terms of Service
  • Contact Us
    • Français
    • Deutsch
    • Español
    • Русский
    • Português
    • Norsk bokmål
    • Italiano
    • 日本語
    • 한국어
    • ภาษาไทย
    • Türkçe
    • Nederlands
    • Svenska
    • Suomi
    • Dansk
    • polski

© 2021 ExpressVPN. All rights reserved.

Facebook Twitter Youtube
Need help? Chat with us!