How to cancel your ExpressVPN subscription

This article will tell you how to cancel your ExpressVPN Subscription by your subscription expiration date. ExpressVPN subscription details can be found here.

For example: if you have signed up for a 6-month subscription and perform the steps below, your subscription will end and won’t renew at the end of the 6-months.

Important: Before you cancel your subscription because of issues accessing certain online services, please contact the ExpressVPN Support Team via Live Chat to make sure you have tried the appropriate solutions first.

Please note you cannot cancel your subscription within the ExpressVPN app.

For customers paying with Credit Card

To cancel your subscription:

1. Sign in to your account. This is where you will see your subscription length and expiry date.
2. On the right-hand side of the My Subscriptions page, locate the Automatic Renewal section.
3.  Select Manage settings
4.  You will see the billing information for your subscription. Select Turn automatic renewal OFF and cancel my service on the expiration date.
5. Your subscription will be canceled and you will not be billed at the end of your subscription cycle.

Need help? For any other subscription questions, please contact the ExpressVPN Support Team via Live Chat.

For customers paying with Bitpay

Customers paying with BitPay will not see the “Manage settings” link. If you paid for your subscription via BitPay, your subscription will automatically end on the subscription date. BitPay customers will see a screen like this:

Need help? For any other subscription questions, please contact the ExpressVPN Support Team via Live Chat.