How to Set Up and Use ExpressVPN on iOS 8 (iPhone, iPad, & iPod)

ios-devices

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This tutorial guide is for iOS 8. It will walk you through the steps to set up the ExpressVPN app on your iPhone, iPad, or iPod.

Not yet a customer? Read more about VPN for iOS.

If you’re using iOS 9, please refer to the tutorial for iOS 9. If you’re using iOS 7 or below, the app will not work for you, but you can use the easy iOS Express Manual Setup.

Jump to section

Download the VPN app
Set up the VPN app
Connect to a VPN server locaton
Disconnect from the VPN server location
Connect to a different VPN server location
Switch to a different VPN protocol
Recommended: Change your DNS server
How to reconnect to the server if the app disconnects
How to reinstall your VPN configuration
How to remove the VPN app from your device
How to manually install the VPN without an app


Download the VPN app

To download your VPN app for iOS, tap the App Store icon on your home screen to open the store.

select app store

In the App Store search, search for ExpressVPN and tap on the autofill result.

search expressvpn

On the App Store search results screen, tap GET to download ExpressVPN. The app will be downloaded to your iOS device.

get expressvpn from app store

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Set up the VPN app

Once the download is complete, tap the ExpressVPN icon on the home screen to open it.

select express app

Tap Sign in to sign in to your ExpressVPN app.

tap sign in ios 8

Enter the email address and password you used to sign up for ExpressVPN, then tap Sign In.

sign in

After signing in for the first time, you will be invited to set up your VPN. Tap Install to continue with the installation.

tap ios 8 install

To begin installing your profile, Tap Install.

ios tap install profile

Enter your phone’s passcode.

enter ios passcode

Read the installation warning and tap Install.

installation warning

Tap Done to continue with the installation.

tap done installation

Your app will ask you if you’d like to share anonymous analytics to help make ExpressVPN faster and more reliable. Tap Allow if you’d like to share your anonymous analytics.

ios tap allow analytics

You’re now all set up! If this is your first time using ExpressVPN, you can Take a Tour for a quick walkthrough on using the app. You can also skip the tour and come back to it later.

take tour on ios 8

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a VPN server location

To connect to a  VPN server location, tap the ON Button. By default, ExpressVPN will suggest the location that provides the most optimal experience for you, called Smart Location.

vpn-off

Once you see the VPN is ON message on the app screen, you can begin surfing with freedom and security!

vpn-on

Note: a single ExpressVPN subscription can be used simultaneously on three devices, regardless of platform. If you try to use more than three devices simultaneously on one subscription, you will see the below screen:

too-many-connections

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disconnect from the VPN server location

To disconnect from the VPN server location, tap the ON Button while the VPN is on.

switch-vpn-off

You will know you are disconnected when the “VPN is OFF” message shown.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Connect to a different VPN server location

To connect to a server location other than the one you are currently connected to, tap on CHOOSE LOCATION to launch the Location Picker.

choose-location

Select and tap the new server location you would like to connect to.

tap on vpn location

ExpressVPN will automatically connect you to the selected new server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Recommended: Change your DNS server

ExpressVPN highly recommends you to change the DNS server on your iOS device for an optimal experience. To do this, go to Settings.

select settings

Tap on Wi-Fi.

go into your wi-fi settings

Tap (your Wi-Fi network) to change the settings.

go to your wi-fi network

Delete the contents in the DNS server field, then enter one of the following DNS server addresses.

First, try entering Google DNS address (8.8.8.8 or 8.8.4.4).

If Google DNS is blocked for you, try Neustar DNS Advantage (156.154.70.1 or 156.154.71.1) or Level 3 DNS (4.2.2.1, 4.2.2.2, 4.2.2.3, 4.2.2.4, 209.244.0.3, or 209.244.0.4).

enter the dns server address

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reconnect to the server if the app disconnects

If your device’s screen has been turned off for a while, the ExpressVPN app might disconnect. To connect again, open the app and connect to your preferred VPN server location.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to reinstall your VPN configuration

If the app gives you an unexpected error, you might need to reinstall your VPN configuration.

To reinstall your VPN configuration, tap on the Options menu (≡).

select-options

In the Options menu, tap on VPN Settings then on Reinstall VPN Configuration.

ios vpn configuration

The app will inform you “ExpressVPN will now install VPN settings.” Tap OK to continue.

ios 8 tap ok settings

Tap Install, enter your phone’s passcode, then tap Done when completed. Your connection profile will be reinstalled now.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to remove the VPN app from your device

To remove ExpressVPN from your iPhone, iPad, or iPod, tap and hold the ExpressVPN icon on the home screen until all the icons tremble. Tap the “x” at the top-left corner of the app.

uninstall app

Tap Delete to remove the app.

delete app

The app is now deleted from your device.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to manually install the VPN without an app

If you would like to install ExpressVPN on your device without using the app, please follow the manual setup instructions.

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