ExpressVPN iOS free trial or subscription expiring

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This troubleshooting guide is for iOS customers who:

Currently, the ExpressVPN iOS app does not allow account upgrades and renewals within the app.

Free Trial users

  1. Go to the ExpressVPN order page
  2. Enter the same email address used when creating an account for your iOS app
  3. Complete payment
  4. Open the iOS app
    1. If your free trial already expired: open the Options menu (≡) then tap Sign out, then sign back in.
    2. If your free trial has not expired: tap on UPGRADE (in the top-right corner) to update your subscription details automatically.tap upgrade expressvpn ios

Active subscription users

  1. Go to your ExpressVPN subscriptions page
  2. Tap Renew Now
  3. Complete payment
  4. Open the iOS app
  5. Tap on RENEW (in the top-right corner) to update your subscription details automatically.tap renew expressvpn ios

Expired subscription users

  1. Go to the ExpressVPN order page
  2. Proceed with payment
  3. Open the iOS app
  4. Open the Options menu (≡) then tap Sign out, then sign back in.
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