Finding and using your ExpressVPN activation code

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This guide will show you how to find and use your activation code for your ExpressVPN apps. It will also provide instructions for users who have expired activation codes.

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Step 1: Sign in to your account
Step 2: Click “Set Up ExpressVPN”
When do I need to use my activation code?
My activation code has expired


Step 1: Sign in to your account

Sign in to your ExpressVPN account.

Enter your ExpressVPN username and password, then hit Sign In.

ExpressVPN sign-in screen with "Sign In" button highlighted

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Step 2: Find your activation code

After signing in, you will see your activation code.

ExpressVPN setup screen with "Activation Code" highlighted

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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When do I need to use my activation code?

If you are an existing ExpressVPN user, you may still be asked to re-enter your activation code when:

  • You are installing the ExpressVPN app on a new device
  • You previously signed out of the ExpressVPN app on your existing device
  • You previously uninstalled the ExpressVPN app on your device and are reinstalling it now
  • Your previous activation code has expired

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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My activation code has expired

When entering your activation code, you may see an error like this:

This activation code has either expired or is incorrect. Please log in to our website to get your correct activation code and try again

Resolution: Check that you correctly entered the activation code for an active subscription. You can check whether your subscription has expired by signing in to your account.

If you have confirmed that your activation code is correct and has not expired, the error might be caused by:

  • your network blocking activations
  • wrong system time and date
  • your firewall or antivirus software

Resolutioncontact the ExpressVPN Support Team for immediate assistance.

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