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If you cannot use the ExpressVPN app on your Windows computer, you can manually set up an ExpressVPN connection on your computer using the L2TP protocol.
Download the Windows dialer
Open the Welcome Email you received when you signed up for ExpressVPN. Click the link in the email.
If you can’t find the link, sign in to your account here.
Once you’ve clicked the link in the welcome email or signed in to the website, click on Set Up on More Devices.
Keep this screen open! You will use the username and password for connecting to a server location later. To copy, click on the copy information icon on the top right corner of the box.
Click the Download Windows Dialers button at the bottom of the Manual Configuration section. This will download a ZIP file called expressvpn_dialers.zip
Keep this browser window open. You will need this information for the setup.
Configure the Windows dialer
Right-click on the zip file which should be found in your downloads folder by default then click on Extract All.
Click Extract on the subsequent pop-up window. This will not work if you are just viewing the contents of the ZIP file. The ZIP file needs to be extracted.
Double-click or right-click on the unzipped ExpressVPN Dialers folder and click Open.
Double-click or right-click on ExpressVPN Windows L2TP and click Open.
Click on Properties.
Click on the Security tab on top.
Make sure Microsoft CHAP Version 2 (MS-Chap v2) is checked. This ensures the connection will be encrypted. When this is done, Data encryption can be set to „Optional encryption“, „Require encryption“, or „Maximum strength encryption“ and the connection will still be encrypted.
Click on Advanced Settings.
Click on Use preshared key for authentication and type in 12345678 into the Key box.
Click on OK.
Click on OK.
Select a server location and click Connect.
Input the username and password found earlier and click Connect.
Congratulations! You can now begin surfing with freedom and security!
To check if you are connected to our server, hover your mouse cursor over your active network connection indicator at the bottom right corner of your computer screen.
To disconnect from the VPN, double-click the dialer file again, and then click Hang Up:
Note: These steps can also be used to connect using the PPTP protocol. Note that both L2TP and PPTP offer limited security benefits and should be used for anonymization only.
If you have trouble opening the pbk file, please use this tutorial to fix the issue.