If you see the following error message in your connection log:

Thu Apr 21 14:17:46 2016 There are no TAP-Windows adapters on this system. You should be able to create a TAP-Windows adapter by going to Start -> All Programs -> TAP-Windows -> Utilities -> Add a new TAP-Windows virtual ethernet adapter.
Thu Apr 21 14:17:46 2016 Existing due to fatal error
Disconnected with error: vpn process terminated unexpectedly
Thu Apr 21 14:17:46 2016 There are no TAP-Win32 adapters installed on this system.

Resolve this issue by updating to the latest ExpressVPN Windows app, which has the latest ExpressVPN TAP driver.

To update your ExpressVPN app:

  1. Sign in to your ExpressVPN account.
  2. Click the Download button.
  3. Follow the in-app setup instructions.

You can also refer to the step-by-step instructions for the ExpressVPN Windows app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

War dieser Beitrag hilfreich?

Das tut uns leid. Lassen Sie uns wissen, wie wir uns verbessern können.

What device do you need help with?

Examples: Android, Windows, Linksys router

Ein Mitarbeiter unseres Supportteams wird sich mit Ihrem Problem befassen.