30-Day Money-Back Guarantee: FAQ
How does ExpressVPN's guarantee work?
If you're not 100% satisfied with the speed, security, and convenience of ExpressVPN, just contact support via live chat or email.
Is the guarantee 1 month or 30 days?
The ExpressVPN guarantee lasts for exactly 30 days. For example, if you place an order at 8am on July 1st, you can contact support anytime before 8am on July 31st to claim a full refund. Your original payment method will be credited with the full order amount ASAP.
What's the advantage of a guarantee over a "free trial"?
Most “free trial” programs offer a demo version of the product with limited functionality for only one device. This guarantee lets you use the full-featured version of ExpressVPN for all your devices, with unlimited bandwidth, 24/7 customer support, and 148 secure VPN server locations to choose from.
Your payment method will still be charged at time of purchase, but with the option to get a full refund within 30 days, the ExpressVPN guarantee is 100% risk-free.