How to change the basic settings on a router running ExpressVPN

This guide will show you how to access a router running ExpressVPN and change its basic settings. To change the advanced Wi-Fi settings, refer to this guide.

If you are using an older version of ExpressVPN on your router, refer to these steps. Learn how to find the version of ExpressVPN on your router.

Access a router running ExpressVPN

1. Make sure you have set up ExpressVPN on a compatible router.
2. Connect your device to the router.
3. Go to expressvpnrouter.com.

If you cannot access your router running ExpressVPN, refer to this guide.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Change Wi-Fi name and password

1. Sign in to your router running ExpressVPN.
2. Select Network Settings > Wi-Fi Settings.
3. Under Enable Wi-Fi network, enter the new Wi-Fi name and password you want to use for the router.
4. Select Save.
   

When the router is saving your changes, you will temporarily see the “Connection to Router Lost” message.

If you are on Windows and getting an “unable to connect error”, you will need to forget your old network. To do so:

1. Select the icon on the bottom left corner of your screen, and click Settings.
   
2. Select Network & Internet.
   
3. Select Wi-Fi and then click Manage known networks.
   
4. Finally, select the name of your old Wi-Fi network, and select Forget.
   

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Hide Wi-Fi network name

1. Sign in to your router running ExpressVPN.
2. Select Network Settings > Wi-Fi Settings.
3. Select Advanced settings.
4. Toggle Hide network name (SSID) on.
5. Select Save.
   

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Change the router’s admin password

1. Sign in to your router running ExpressVPN.
2. Select Advanced Settings > Router Settings.
3. For Router admin password, type your new password.
4. Select Save.
   

While the router is saving your changes, you will temporarily see the “Connection to Router Lost” message.

If you are on Windows and getting an “unable to connect error”, you will need to forget your old network. To do so:

1. 1. Select the icon on the bottom left corner of your screen, and click Settings.
      

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Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Enable or disable auto-reboot

The auto-reboot feature, available in ExpressVPN for routers v2.7.0 and above, reboots your router every day at 4 a.m. local time, if auto-reboot is enabled.

Auto-reboot is enabled by default on ExpressVPN installed on Linksys routers. For ExpressVPN on Aircove, Asus, and Netgear routers, you will have to enable the feature in the router’s settings.

To enable or disable auto-reboot:

1. Sign in to your router running ExpressVPN.
2. Select Advanced Settings > Router settings.
3. Toggle Reboot router daily at 4:00 a.m. on or off.
4. Select Save.
   

To ensure the reboot happens at the right time of the day, make sure the time zone set on your router is accurate.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Remove an inactive device from the router

If you do not want a device to appear on your router running ExpressVPN anymore, you can remove it from the router.

1. Sign in to your router running ExpressVPN.
2. For the device you want to remove, select .
3. Select Reset Device Settings > Reset.

Note: If the device you want to remove is in a new device group you created, it will move back to the default group after you remove it before it disappears. It may take up to 24 hours for a device to disappear from your router.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Reset the router

There are two ways to reset your router:

• Soft reset: A restart or reboot of your router. If you cannot access your router running ExpressVPN, soft-reset your router.
• Hard reset: This will clear the router’s customized settings. Hard-reset your router if you forgot the admin password. Learn more about when to reset your router.

Soft reset

1. Sign into your router running ExpressVPN.
2. Select Reboot Router.
   
3. Select Continue.

Hard reset

Press and hold the router reset button (located on the back of the router) for 10 seconds.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Change settings on a router running ExpressVPN (v1)

Refer to the section corresponding to your router model below.

Linksys EA6200, Netgear R6300v2, Netgear R7000, Asus RT-AC68U (up to v3), RT-AC87U, RT-AC56R, RT-AC56S, and RT-AC56U

Linksys WRT1200AC, WRT1900AC, and WRT3200ACM

Switch activity lights on/off

Note: This feature is only available on ExpressVPN Aircove.

The activity lights are the LEDs that illuminate when Aircove is powered on. These activity lights are enabled by default.

To switch Aircove’s activity lights off:

1. Sign in to your ExpressVPN Aircove router.
2. Select Advanced Settings > Router Settings.
3. Toggle Activity lights on or off.
4. Select Save.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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