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ExpressVPN has released a new app and website interface. If the images you see below do not reflect the latest app or website interface, note that the instructions still apply unless otherwise specified.

If you cannot use the ExpressVPN app on your Windows computer, you can manually set up an ExpressVPN connection on your computer using the L2TP protocol.

Note: L2TP/IPsec provides weak security benefits and should only be used for anonymization or for changing locations. For better security, use the app setup on Windows 7 and above.

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Download the Windows dialer
Configure the Windows dialer

Download the Windows dialer

Open the Welcome Email you received when you signed up for ExpressVPN. Click the link in the email.

open the welcome email

If you can’t find the link, sign in to your account here.

sign in to your expressvpn account

Once you’ve clicked the link in the welcome email or signed in to the website, click on Set Up on More Devices.

set up on more devices windows

Click on Manual Config on the left side of the screen and then select PPTP & L2TP/IPsec tab on the right. This will show you your usernamepassword, and a list of server addresses around the world.

Keep this screen open! You will use the username and password for connecting to a server location later. To copy, click on the copy information icon on the top right corner of the box.

copy pptp and l2tp info

Click the Download Windows Dialers button at the bottom of the Manual Configuration section. This will download a ZIP file called

click download windows dialers

Keep this browser window open. You will need this information for the setup.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Configure the Windows dialer

Right-click on the zip file which should be found in your downloads folder by default then click on Extract All.

extract zip file

Click Extract on the subsequent pop-up window. This will not work if you are just viewing the contents of the ZIP file. The ZIP file needs to be extracted.

extract zip file

Double-click or right-click on the unzipped ExpressVPN Dialers folder and click Open.

unzipped expressvpn dialers

Double-click or right-click on ExpressVPN Windows L2TP and click Open.

open expressvpn windows l2tp

Click on Properties.


Click on the Security tab on top.


Make sure Microsoft CHAP Version 2 (MS-Chap v2) is checked. This ensures the connection will be encrypted. When this is done, Data encryption can be set to « Optional encryption », « Require encryption », or « Maximum strength encryption » and the connection will still be encrypted.


Click on Advanced Settings.


Click on Use preshared key for authentication and type in 12345678 into the Key box.

enter preshared key for authentication

Click on OK.

ok advanced properties

Click on OK.


Select a server location and click Connect.

select server location

Input the username and password found earlier and click Connect.

enter username, password, connect

Congratulations! You can now begin surfing with freedom and security!

To check if you are connected to our server, hover your mouse cursor over your active network connection indicator at the bottom right corner of your computer screen.

check status of vpn connection

To disconnect from the VPN, double-click the dialer file again, and then click Hang Up:

hang up

confirm hang up

Note: These steps can also be used to connect using the PPTP protocol. Note that both L2TP and PPTP offer limited security benefits and should be used for anonymization only.

If you have trouble opening the pbk file, please use this tutorial to fix the issue.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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