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If you can’t connect to the internet, it is possible that you are using a proxy server. This guide will show you how to disable proxy settings in Firefox.

A proxy server is an intermediary between your computer and the internet. It is often used to hide your real location and helps you access websites that would otherwise be blocked. However, proxies do not offer the same privacy protections as a VPN. If you are using ExpressVPN, there is no need to run a proxy on top of the VPN connection.

Important: The steps below will not help you access online streaming services that are blocked in your region. 

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Disable proxy settings on Windows
Disable proxy settings on Mac or Linux
Disable proxy settings on iOS
Disable proxy settings on Android


Disable proxies on Windows

  1. In the Firefox browser, click the hamburger menu in the top-right corner. Select Options.
    Click “Options.”
  2. In the General section, scroll down to Network Settings. Click Settings…
    Click “Settings…”
  3. Select either No proxy or Auto-detect proxy settings for this network.
    Select either “no proxy” or “Auto-detect proxy settings for this network.”
  4. Click OK.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxies on Mac or Linux

  1. In the Firefox browser, click the hamburger menu in the top-right corner. Select Preferences.
    Click “Preferences.”
  2. In the General section, scroll down to Network Settings. Click Settings…
    Click “Settings…”
  3. Select either No proxy or Auto-detect proxy settings for this network.
    Select either “no proxy” or “Auto-detect proxy settings for this network.”
  4. Click OK.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxy settings on your iOS

When your iOS device is connected to a Wi-Fi network, you are using the network’s proxy server to access the internet. Follow these steps to disable the proxy settings on your device.

  1. On your iOS device, open Settings. Tap Wi-Fi.
    Tap “Wi-Fi.”
  2. Select your current active Wi-Fi network.
    Tap your current active Wi-Fi network.
  3. Scroll down to HTTP PROXY. Tap Configure Proxy.
    Tap “Configure Proxy.”
  4. Tap Off > Save.
    Tap “Save.”

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxy settings on Android

When your Android device is connected to a Wi-Fi network, you are using the network’s proxy server to access the internet.

Follow these steps to disable the proxy settings on your Android device.

  1. Go to Settings > Wi-Fi & internet.
    Tap “Wi-Fi & internet.”
  2. Tap your current active Wi-Fi network.
    Tap your current active Wi-Fi network.
  3. Tap the gear icon next to your current active Wi-Fi network.
    Tap the gear icon next to your current active Wi-Fi network.
  4. Tap the pencil icon.
    Tap the pencil icon.
  5. Tap Advanced options.
    Tap “Advanced options.”
  6. Under Proxy, select None.
    Select “None” for “Proxy.”
  7. Tap Save.

  1. Go to Settings > Connections > Wi-Fi (You can also search for “VPN” in your system settings).
    Tap your current active Wi-Fi network.
  2. Tap the gear icon next to your current active Wi-Fi network.
    Tap the gear icon next to your current active Wi-Fi network.
  3. Tap Advanced.
    Tap “Advanced."
  4. Under Proxy, select None.
    Select “None” for “Proxy.”
  5. Tap Save.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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