If the app gives you an unexpected error, you may need to reinstall your ExpressVPN configuration.

Tap Options.

Tap "Options."

Tap Settings > Reinstall VPN Configuration.

Tap "Reinstall VPN Configuration."

A notification will pop up. Tap Allow.

Tap "Allow."

The app will notify you: ‘ “ExpressVPN” Would Like to Add VPN Configurations.’ Tap Allow to continue.

When prompted to add VPN configurations, tap "Allow."

Use your Touch ID or enter your passcode to add the VPN configurations.

Use your Touch ID or enter your passcode on your phone.

Your VPN configuration will be reinstalled now.

Was this article helpful?

We're sorry to hear that. Let us know how we can improve.

A member of our Support Team will follow up on your issue.