Stuck and need some help?
Talk to a HumanThis guide will show you how to register your IP address on the ExpressVPN website.
In order to use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website so that ExpressVPN will recognize your IP address and grant your device access to MediaStreamer.
Note: Before you proceed, disable any proxy settings on your device without connecting to ExpressVPN.
Jump to…
1. Access your DNS settings on the ExpressVPN website
2. Get your MediaStreamer IP address
3. Set up MediaStreamer on your device
How is my IP address updated?
When will ExpressVPN remove my IPs?
1. Access your DNS settings on the ExpressVPN website
To go to your ExpressVPN DNS settings, enter your ExpressVPN credentials. Select Sign In.
Under IP address registration, click Register my IP address. If it already reads “registered” next to your IP address, there is no need to select this option again.
Toggle Automatically register my IP address on. This is recommended as it automatically tracks changes to your IP address.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
2. Get your MediaStreamer IP address
Go to the ExpressVPN setup page for MediaStreamer. On the right, you will find the IP addresses for MediaStreamer.
Keep this browser window open. You will need this information for the setup later.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
3. Set up MediaStreamer on your device
Once you have registered your hostname on ExpressVPN, you can set up MediaStreamer on your device.
Please refer to the appropriate guide for your device:
Apple TV (4th gen, 5th gen, tvOS)
Need help? Contact the ExpressVPN Support Team for immediate assistance.
How is my IP address updated?
If you have enabled Automatically register your IP address, you can keep your IP address updated by using the ExpressVPN app on your device or signing in to your ExpressVPN account occasionally.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
When will ExpressVPN remove my IPs?
If you have enabled Automatically register your IP address, your IP address will be deleted if:
- you don’t use the ExpressVPN app with the registered IP for 30 days
- you don’t sign in to your ExpressVPN account with the registered IP for 30 days
If you have disabled Automatically register your IP address, your IP address will be deleted if you don’t register your IP address and use the registered IP address for 30 days
For revoked accounts, it can take up to 30 days for the IP to be removed.
If you have a dynamic IP address, it is possible that an IP address that was previously assigned to you will be assigned to someone else later. If someone else registers that IP address with ExpressVPN, that IP will reappear in ExpressVPN’s systems.
Need help? Contact the ExpressVPN Support Team for immediate assistance.