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If you can’t connect to the internet, it is possible that you are using a proxy server. This guide will show you how to disable proxy settings in Safari.

A proxy server is an intermediary between your computer and the internet. It is often used to hide your real location and helps you access websites that would otherwise be blocked. However, proxies do not offer the same privacy protections as a VPN. If you are using ExpressVPN, there is no need to run a proxy on top of the VPN connection.

Important: The steps below will not help you access online streaming services that are blocked in your region. 

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Disable proxy settings in Safari on Mac
Disable proxy settings on iOS


Disable proxy settings in Safari on Mac

  1. In the Safari browser, click Safari > Preferences…
     Click “Safari,” then click “Preferences…”
  2. Click the Advanced tab. Next to Proxies, click Change Settings…
    In the “Advanced” tab, click “Change Settings…”
  3. In the Proxies tab, uncheck any checked boxes.
    In the “Proxies” tab, uncheck all the protocols.
  4. Click OK > Apply.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Disable proxy settings on your iOS

When your iOS device is connected to a Wi-Fi network, you are using its network’s proxy server to access the internet. Follow these steps to disable the proxy settings on your device.

  1. On your iOS device, open Settings. Tap Wi-Fi.
    Tap “Wi-Fi.”
  2. Select your current active Wi-Fi network.
    Tap your current active Wi-Fi network.
  3. Scroll down to HTTP PROXY. Tap Configure Proxy.
    Tap “Configure Proxy.”
  4. Tap Off > Save.
    Tap “Save.”

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Further Issues?

If you have other issues, including not being able to access certain websites and services, contact the ExpressVPN Support Team for immediate assistance.

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