Get ExpressVPN on Windows.
Haluatko ExpressVPN:n Windowsillesi?
Tutustu Windows-sovellukseen
Contact ExpressVPN Support if you need help.
Oletko liian turhautunut lukeaksesi tämän sivun?
Puhu asiakastukihenkilön kanssa

Follow these troubleshooting steps If you:

  • Cannot start the ExpressVPN app, or
  • See any of the following error messages:
    • “Engine Unavailable”
    • “Service Unreachable”
    • “Unable to Start Service”

Preliminary check

Close and reopen the ExpressVPN app to see if the issue is resolved.

If that does not solve the issue, follow these steps:

  1. Install any pending Windows updates.
  2. Download the latest version of the ExpressVPN Windows app.

If the issue persists, follow these steps specific to your Windows device:

  1. Click the Windows Start menu. Go to All Programs > Accessories.
  2. Right-click Command Prompt, then click Run as Administrator to launch the prompt with full administrative privileges.
  3. In the command prompt, type the following:
    net start ExpressVpnservice
  4. Press Enter.
  5. Launch ExpressVPN again.
  6. If the problem persists, restart your computer or reinstall ExpressVPN.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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  1. Press Start or Windows key + X to open a dialog box.
  2. Look for Command Prompt (Admin).
  3. In the command prompt, type the following:
    net start ExpressVpnservice
  4. Press Enter.
  5. Launch ExpressVPN again.
  6. If the problem persists, restart your computer or reinstall ExpressVPN.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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You may not be able to start ExpressVPN if you have not enabled Wireless LAN Service on your device. To enable Wireless Lan Service:

  1. Quit the ExpressVPN app.
  2. Open Server Manager.
  3. Select Features > Add Feature.
  4. Select Wireless LAN Service.
  5. Click Install > Close > Done.
  6. Launch the ExpressVPN app.
  7. If the problem persists, restart your computer or reinstall ExpressVPN.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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