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When you purchase an ExpressVPN account, you will submit an email address that will be used to access your account (except iOS users, who can purchase an ExpressVPN account via the App Store).
If you forgot the email address associated with your ExpressVPN account or want to change the email address, contact the ExpressVPN Support Team to confirm your email address or file an email change request.
Prior to contacting the ExpressVPN Support Team, have your account information and payment details ready for verification.