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Contact the ExpressVPN support team if you're stuck.
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If you see a message that says “Your internet traffic is exposed” message on the ExpressVPN iOS app, the VPN has unexpectedly disconnected. One common cause is another VPN app or VPN profile trying to connect.

The “Your internet traffic is exposed” message.

Two VPN services of the same type cannot be used simultaneously on iOS devices. If the other VPN app or VPN profile is prioritized over the ExpressVPN app, the ExpressVPN app will disconnect.

To resolve the issue:

  1. Remove the other VPN apps.
  2. Remove the other VPN profiles:
    1. On your device, tap Settings > VPN.
    2. Tap Info icon. next to the name of your other VPN profiles.
    3. Tap Delete VPN.
    4. Tap Delete.
  3. Connect to the ExpressVPN app again.
Important: If your device does not have other VPN apps or profiles in use but the VPN keeps disconnecting, refer to this roubleshooting guide.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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