This guide will show you how to resolve the incorrect system date and time error in your connection log.
Wed Jan 1 16:36:37 2020 VERIFY ERROR: depth=1, error=certificate is not yet valid or the system clock is incorrect: C=VG, ST=BVI, O=ExpressVPN, OU=ExpressVPN, CN=ExpressVPN CA3, emailAddress=support@expressvpn.com, serial=714955376914301072337083500075123468906214469687
Wed Jan 1 16:36:37 2020 Sent fatal SSL alert: bad certificate
Wed Jan 1 16:36:37 2020 OpenSSL: error:0A000086:SSL routines::certificate verify failed:
Wed Jan 1 16:36:37 2020 TLS_ERROR: BIO read tls_read_plaintext error
Wed Jan 1 16:36:37 2020 TLS Error: TLS object -> incoming plaintext read error
Wed Jan 1 16:36:37 2020 TLS Error: TLS handshake failed
Wed Jan 1 16:36:37 2020 SIGUSR1[soft,tls-error] received, process restarting
To resolve the error, reset the system date and time on your device.
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Incorrect system date and time on Windows
Incorrect system date and time on Mac
Incorrect system date and time on Windows
Follow these instructions to reset the system date and time on your operating system.
After resetting the system date and time,
1. Restart the ExpressVPN app.
2. Connect to a VPN server location.
If you are still unable to connect to the VPN, reinstall the ExpressVPN app.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
Reset system date and time on Mac
- Follow these instructions to reset the date and time on your Mac.
- Restart the ExpressVPN app.
- Connect to a VPN server location.
If you are still unable to connect to the VPN, reinstall the ExpressVPN app.
Need help? Contact the ExpressVPN Support Team for immediate assistance.