Contact ExpressVPN Support if you need help.
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This guide will show you other possible connection options if your router does not support OpenVPN manual configurations.

ExpressVPN manual configurations, used on devices that cannot run the ExpressVPN apps support the OpenVPN protocol. PPTP and L2TP/IPsec are no longer supported as they provide minimal protection and are vulnerable to malicious attacks.

If your router does not support OpenVPN, consider using one of the connection options below.

I prefer to…

Set up the VPN with other router options
Set up the VPN on individual devices


Set up the VPN with other router options

If your router does not support OpenVPN manual configurations but you prefer to use the VPN on a router, consider these connection methods.

Use ExpressVPN for routers

Important: This option requires purchasing an Asus, Linksys, or Netgear router.

You can use ExpressVPN on selected Asus, Linksys, and Netgear routers.

See instructions on setting up:

Use a virtual VPN router

Important: This option requires technical knowledge and may not be suitable for everyone.

You can set up a virtual VPN router on Windows with the OpenVPN protocol.

Set up your current router as a secondary router

Important: This method is only applicable if you also own a router that supports ExpressVPN for routers  or OpenVPN manual configurations.

If your router does not support OpenVPN, you can set it up as a secondary router and connect it to another router that supports:

To set this up:

  1. Set up ExpressVPN for routers or the OpenVPN manual configurations on a compatible router (primary router).
  2. Connect your current router (secondary router) to the primary router.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Set up the VPN on individual devices

If your router does not support OpenVPN, you can set up the ExpressVPN app individually on these supported platforms: Windows, Mac, Android, iOS, and Linux. With a single subscription, you can connect five devices to ExpressVPN at the same time, regardless of platform (including virtual machines).

See instructions on setting up:

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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We're sorry to hear that. Let us know how we can improve.

Which router model do you need help with?

Examples: Linksys WRT1200AC, Asus RT-AC56R

A member of our Support Team will follow up on your issue.