• VPN이란?
  • 우리가 제공하는 것
    • Aircove Router
    • 94개국 서버
    • 사이트 및 서비스
    • 게임 VPN
    • 로그 미보관 정책
  • VPN 다운로드
    • 윈도우 VPN
    • 맥 VPN
    • 아이폰 VPN
    • 안드로이드 VPN
    • 공유기 VPN
    • 크롬 VPN 확장프로그램
  • 지원
  • 블로그
  • 내 계정
    • English
    • Dansk
    • Deutsch
    • Español
    • Français
    • Italiano
    • Nederlands
    • Norsk
    • Polski
    • Português
    • Suomi
    • Svenska
    • Türkçe
    • Русский
    • ภาษาไทย
    • 日本語
  • 시작하기 설치하기
  • 시작하기 설치하기
  • VPN이란?
  • 우리가 제공하는 것
    • Aircove Router
    • 94개국 서버
    • 사이트 및 서비스
    • 게임 VPN
    • 로그 미보관 정책
  • VPN 다운로드
    • 윈도우 VPN
    • 맥 VPN
    • 아이폰 VPN
    • 안드로이드 VPN
    • 공유기 VPN
    • 크롬 VPN 확장프로그램
  • 지원
  • 블로그
  • 내 계정
  • English
  • Dansk
  • Deutsch
  • Español
  • Français
  • Italiano
  • Nederlands
  • Norsk
  • Polski
  • Português
  • Suomi
  • Svenska
  • Türkçe
  • Русский
  • ภาษาไทย
  • 日本語
Home 지원 ExpressVPN automatic renewal payment failed

내 계정 관리

ExpressVPN automatic renewal payment failed

최신 업데이트: 2022/10/25

Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email

This guide will show you how to resolve failed automatic renewal payments. If a payment has failed, you will be notified by email and in your account dashboard.

A message that says “Please try again or update your payment method.”

Note: If you purchased your subscription with BitPay or Paymentwall, your subscription will end on the subscription date and will not renew automatically.

Jump to …

Why did my automatic renewal payment fail?
How to resolve failed automatic renewal payments

Why did my automatic renewal payment fail?

By default, automatic renewal is enabled for subscriptions purchased via credit card and PayPal. Automatic renewal payments fail when ExpressVPN is unable to bill your chosen payment method. Possible causes include using a billing method that is no longer valid, has expired, or has insufficient funds.

How to resolve failed automatic renewal payments

Follow these steps to resolve failed automatic renewal payments: 

1. Check if your payment method is active

Verify your selected payment method is active. For example, if you are using a credit card, check your card has not been canceled, lost, or stolen. Contact your bank or credit card company if your card has been compromised.

If your payment method has expired, you can:

  • Contact your bank or credit card company to renew your card. In the meantime, contact the ExpressVPN Support Team about your situation.
  • Use another payment method to renew your subscription.
    • If you are adding a new credit card as your billing method, update your credit card details first.

2. Check if your payment method has sufficient funds

If your payment method does not have sufficient funds for the transaction, you can:

  • Add funds to your payment method and renew your subscription.
  • Use another payment method to renew your subscription.

If the steps above do not solve your situation, contact the ExpressVPN Support Team for immediate assistance.

Back to top

3. Update your credit card details

Automatic payments could also fail if the credit card is not up-to-date. To update your credit card:

  1. Sign in to your ExpressVPN account.
  2. Enter your new credit card information.
  3. Click Save credit card details.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email
이 글이 도움이 되었나요?

We're sorry to hear that. Let us know how we can improve.

Please enter a valid email address.

A member of our Support Team will follow up on your issue.

Share in FacebookShare in TwitterShare in WhatsappShare in TelegramShare by email
  • 제품
  • Aircove
  • 맥 VPN
  • Windows용 VPN
  • IPhone과 iPad용 VPN
  • Android용 VPN
  • Linux용 VPN
  • 공유기 VPN
  • VPN Chrome 확장 프로그램
  • VPN Firefox 확장 프로그램
  • VPN Edge 확장 프로그램
  • VPN 서버 위치
  • Lightway VPN 프로토콜
  • ExpressVPN 가입
  • 월드컵 VPN
  • 더 보기
  • VPN이란?
  • VPN 사용법 TOP 5
  • 개인 정보 보호 방법 가이드
  • 블로그
  • Digital Security Lab
  • 도구
  • 내 IP란?
  • DNS 유출 테스트
  • WebRTC 유출 테스트
  • 비빌번호 생성기
  • Log4j 취약점 (VPN 보호)
  • ExpressVPN 소개
  • 회사 소개
  • 요금제
  • 기능
  • Risk-Free VPN Trial
  • ExpressVPN 후기
  • 언론 보도
  • 채용
  • 개인 정보 보호 정책
  • 트러스트
  • 보안 감사
  • 프로그램
  • 친구 추천
  • 제휴 프로그램
  • 인플루언서
  • 파트너
  • $5,000 장학금
  • 지원
  • 지원 센터
  • VPN 설치 튜토리얼
  • 자주 묻는 질문
  • 서비스 약관
  • 연락처
    • English
    • Dansk
    • Deutsch
    • Español
    • Français
    • Italiano
    • Nederlands
    • Norsk
    • Polski
    • Português
    • Suomi
    • Svenska
    • Türkçe
    • Русский
    • ภาษาไทย
    • 日本語

© 2023 ExpressVPN. All rights reserved.

Youtube Linkedin Twitter Facebook Instagram
Need help? Chat with us!