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This guide will show how to resolve the following error message in your connection log:

ERROR: Error while VPN connection is established: [RasDialException] The network connection between your computer and the VPN server could not be established because the remote server is not responding. This is typically caused by a pre-shared key problem

To resolve the issue,  change your VPN protocol to Automatic.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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