Invalid address when purchasing ExpressVPN using BitPay

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This troubleshooting guide is for users who see an error when trying to purchase ExpressVPN using BitPay via Tor or an incompatible wallet.

To make a payment:

  1. Initiate a payment to get a BitPay invoice URL (e.g.<invoiceID>)
  2. Identify the invoice ID (appears after “&id=“)
  3. Paste the invoice ID at the end of this URL:
  4. Pay the exact amount of the invoice manually (in one transaction) with any wallet. You can do this by copying and pasting the address and amount

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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