We received notification from Apple today, July 29, 2017, at roughly 04:00 GMT, that the ExpressVPN iOS app was removed from the China App Store. Our preliminary research indicates that all major VPN apps for iOS have been removed.
Users in China accessing a different territory’s App Store (i.e. they have indicated their billing address to be outside of China) are not impacted; they can download the iOS app and continue to receive updates as before.
While Apple’s decision is surprising and unfortunate, it does not change ExpressVPN’s commitment to keeping you securely and reliably connected. Our support team stands ready 24/7, including via live chat, to help any impacted users.
We’re disappointed in this development, as it represents the most drastic measure the Chinese government has taken to block the use of VPNs to date, and we are troubled to see Apple aiding China’s censorship efforts. ExpressVPN strongly condemns these measures, which threaten free speech and civil liberties.
Users in China can continue to stay connected to the open internet with ExpressVPN’s apps for Windows, Mac, Android, and other platforms.
Our commitment to an open and free internet remains stronger than ever, and we will continue the fight in helping our users to stay connected, no matter where they are located.
For help on how to use ExpressVPN in China, contact support or try the troubleshooting links below:
- How to change your App Store country to download and update ExpressVPN for iOS
- Cannot connect to a VPN server location
- Can’t connect to Internet while VPN is connected
- VPN disconnect problems: 4 possible causes and solutions
Also published on Medium.