ExpressVPN Customer Support

Support FAQs

For most users our VPN works out of the box, just install our software, and you're good to go. That said, some users encounter issues caused either by their ISP or by compatibility issues with their computer. The content on these pages lists some possible problems and their solutions.

If you're having a problem and can't get it fixed by reading the content on this site, please contact us and we will get it fixed for you. We're on staff 7 days a week and usually respond to emails within a few hours during Asian daytimes.