ExpressVPN Help

If you want to know how to set up or use ExpressVPN, please go to our Setup & Use area. If you can't install the ExpressVPN application, you may need to use a different kind of ExpressVPN account. This is the case, for example, if you don't have administrative rights on Windows Vista or Windows 7. You'll need to request an L2TP/PPTP/SSTP account, and then follow the relevant Setup & Use instructions.

Additional solutions are available for the following problems:

Can't connect
Can't activate ExpressVPN
Missing server locations list
Can't access any websites
Websites still blocked
Slow connection
Email problem

If the above solutions don't resolve your problem, please contact us and we will help you. We're on staff 7 days a week and usually respond to emails within a few hours during Asian business hours.